By now you’ve probably heard the news that Facebook is making it even more difficult for businesses, brands and media to market their businesses. They are back to focusing more on interpersonal relationships between family and friends and are going to give very little (if any) organic reach to businesses that aren’t paying to promote their content.
Yep, there’s been plenty of panic and I’ve talked a few clients off the ledge recently, but at the end of the day, Facebook is an amazing platform and over 70% of adults are still using it daily. Which means you still need to be there and just have to get more creative with content and make it even more engaging! I’ll share all the information I can as time goes on to help you navigate these changes.
While Facebook is making some things more difficult, they’ve also launched some new features for business pages that you can leverage to engage your audience and make the most of your time on Facebook. Here are my top five:
1. Facebook Groups Connected to Business Pages
Facebook groups are nothing new, but what is new is the ability for a business to create it’s own group and then to connect it to their business page. Once inside the group, you can post and respond as yourself or as your business profile.
2. Stories
I LOVE stories! They are such a fun, quick and easily consumable way to connect with others by sharing events throughout your day. It’s so much more intimate than posts are and stories features like text, filters and stickers are just so much fun! There are two ways you can add stories to Facebook now. If you are an Instagram user and create stories there, you can simply go into your settings, then story settings, then turn on “Share Your Story to Facebook.” You can also now create stories right in Facebook! Just go to your business page in your mobile Facebook app and click “Create Story.”
3. Business Page Polls
Polls have also been around awhile and have been really useful tools in groups. But recently Facebook made them available as a post type for businesses. What an awesome way to acquire feedback from your followers! And guess what? Polls get great engagement because people can provide feedback with a simple click. Get creative with this and work them into your content schedule to increase engagement and to learn things that will help you better serve your audience.4. Facebook Shows
Facebook has actual Show Pages and for those of you that enjoy visuals, it’s a killer alternative to a podcast. To access shows, just click on the little TV icon at the bottom of the screen when you are in your Facebook app. Facebook is being pretty selective right now with who can have a show page but a few of my favorites are Gary Vee and Marie Forleo.
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5. My Story
Remember back when Facebook first launched and we only had personal pages and this robust profile to complete about ourselves? We shared hobbies, favorite TV shows, books and movies, quotes and so much more. OK, that stuff is still there, but when was the last time you actually looked at the “About” section of anyone?
Make sure that you are doing a monthly audit on your Facebook business profile so you can spot new features as they come out. Sometimes Facebook tells us about them, and sometimes we have to do a little self-discovery!
Be sure to stay tuned for details on our new Thinking Big with Bobbi B show where I’ll be interviewing small business owners that have Social Media success stories to share and experts and influencers that have tips and strategies to share so you can better market your small business!
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Bobbi Baehne
President, Think Big Go Local, Inc.
My mission at Think Big Go Local is to create a “buzz” around our client’s businesses online and in social media platforms so their message reaches their desired audience. We know that relationships are built and maintained online each and every day and work to make sure our clients are building credibility, authority and attracting new followers and clients . We don’t work in a cookie cutter environment, each of our clients is unique and their accounts are fully managed using their voice, talking to their specific audience and sharing value that keeps them coming back.